These Terms and Conditions govern your use of the magicjili platform. Please read them carefully before registering or placing any bets. By creating an account, you confirm that you have read, understood, and agreed to all the terms set out below.
To register and use the magicjili platform, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that you meet both of these requirements and that you are not accessing the platform from a jurisdiction where online gaming is prohibited.
magicjili reserves the right to request proof of age and identity at any time. If you are found to be under the minimum age, your account will be suspended immediately and any funds held in the account will be handled in accordance with applicable regulations. We take age verification seriously and cooperate fully with any regulatory requirements in the Philippines.
Employees of magicjili and their immediate family members are not permitted to hold player accounts or participate in any games or betting activities on the platform. This restriction applies regardless of whether the employee is directly involved in the operation of the platform.
Each player is permitted to hold only one account on the magicjili platform. Creating duplicate or multiple accounts is strictly prohibited and may result in the suspension or permanent closure of all associated accounts. If you already have an existing account, please log in rather than registering again.
When registering, you are required to provide accurate, complete, and up-to-date personal information. This includes your full legal name, date of birth, mobile number, and any other details requested during the registration process. Providing false or misleading information is a breach of these Terms and Conditions and may result in immediate account termination.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. magicjili will not be held liable for any losses resulting from unauthorised access to your account caused by your failure to keep your login details secure. If you suspect that your account has been accessed without your authorisation, please contact our support team immediately.
magicjili reserves the right to verify your identity before processing any withdrawal request or at any other point deemed necessary. Verification may require you to submit a government-issued ID, proof of address, or other supporting documents. Failure to complete verification within a reasonable timeframe may result in the suspension of your account pending resolution.
All transactions on the magicjili platform are processed in Philippine pesos (₱). Deposits can be made using GCash and other supported local payment channels. The minimum and maximum deposit amounts are displayed at the time of transaction and may be updated from time to time without prior notice.
Deposits are generally credited to your account promptly upon confirmation from the payment provider. However, processing times may vary depending on the payment method used and any technical or banking delays outside of our control. magicjili is not responsible for delays caused by third-party payment processors or network issues on the player's end.
Withdrawal requests are subject to identity verification and must meet the minimum withdrawal threshold applicable at the time of the request. Withdrawals will only be processed to a payment method that is registered in the same name as the player's account. We do not process withdrawals to third-party accounts under any circumstances.
magicjili reserves the right to conduct additional checks on any transaction that appears unusual or potentially fraudulent. During such reviews, the relevant funds may be temporarily held pending the outcome of the investigation. Players will be notified if their withdrawal is subject to a review and will be given the opportunity to provide any information required to resolve the matter.
All bets placed on the magicjili platform are final once confirmed. Players are responsible for ensuring that all bet details — including the selection, stake amount, and market — are correct before confirming. magicjili will not reverse or amend a confirmed bet except in cases where a clear technical error has occurred on the platform's side.
In the event of a technical failure, system error, or data feed interruption that affects the outcome or settlement of a bet, magicjili reserves the right to void the affected bets and return the stakes to the players' accounts. Decisions made by magicjili in such circumstances are final and binding. Players will be notified of any voided bets through their account activity log.
Bingo sessions run on a fixed hourly schedule across multiple rooms. Players must purchase their bingo cards before the session begins; late entries are not permitted once a session is in progress. VIP-exclusive bingo rooms are accessible only to players who have reached the qualifying tier in the magicjili VIP programme — please visit the VIP page for full details on tier requirements.
magicjili reserves the right to limit, restrict, or close the account of any player who is found to be exploiting system vulnerabilities, using automated betting tools, or engaging in any form of collusion or match manipulation. Such conduct constitutes a serious breach of these Terms and Conditions and may be reported to the relevant regulatory authorities in the Philippines.
magicjili is committed to promoting responsible gaming among all players in the Philippines. We encourage players to treat gaming as a form of entertainment and to set personal limits on the time and money they spend on the platform. If you feel that your gaming activity is becoming difficult to control, we strongly encourage you to seek help and make use of the tools available to you.
Players may request a self-exclusion or cooling-off period at any time by contacting our support team. During a self-exclusion period, your account will be suspended and you will not be able to log in, deposit, or place bets. Self-exclusion requests are processed promptly and cannot be reversed until the agreed exclusion period has elapsed.
For detailed information on the responsible gaming tools and resources available on the platform, please visit our dedicated Responsible Gaming page. This page outlines the steps you can take to manage your play safely and provides guidance on where to seek additional support if needed. magicjili takes its duty of care to players seriously and will continue to improve the tools available as the platform develops.
Players are prohibited from using the magicjili platform for any unlawful purpose, including but not limited to money laundering, fraud, or any activity that violates Philippine law. Any account found to be involved in such activity will be suspended immediately and the matter referred to the appropriate authorities without further notice to the account holder.
The use of automated software, bots, scripts, or any other tool designed to gain an unfair advantage over other players or the platform is strictly forbidden. This includes tools that automate betting decisions, manipulate game outcomes, or interfere with the normal operation of the platform. magicjili employs monitoring systems to detect such activity and will act swiftly upon detection.
Violation of any of the above prohibited conduct rules may result in the immediate suspension or permanent closure of your account, forfeiture of any balance held in the account, and potential legal action. magicjili's decisions regarding prohibited conduct are final and are made at the sole discretion of the platform's compliance team.
magicjili provides the platform on an "as is" and "as available" basis. While we make every reasonable effort to ensure that the platform operates smoothly and without interruption, we cannot guarantee that the service will be free from errors, downtime, or technical issues at all times. Scheduled maintenance windows will be communicated to players in advance wherever possible.
To the fullest extent permitted by applicable law in the Philippines, magicjili shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform. This includes, but is not limited to, loss of winnings due to technical errors, loss of data, or any interruption to the service caused by circumstances beyond our reasonable control.
Nothing in these Terms and Conditions shall limit magicjili's liability for fraud, gross negligence, or any other liability that cannot be excluded under Philippine law. If you have a complaint or dispute regarding any aspect of the platform, please contact our support team in the first instance. We are committed to resolving disputes fairly and in a timely manner, and our FAQ page covers the most common issues players encounter.
magicjili reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last updated" date. It is your responsibility to review these Terms periodically to stay informed of any changes that may affect your use of the platform.
Continued use of the magicjili platform after any changes have been published constitutes your acceptance of the revised Terms and Conditions. If you do not agree with any changes, you should stop using the platform and contact our support team to discuss your account. We will always aim to give reasonable notice of significant changes wherever practicable.
If you have any questions about these Terms and Conditions or need clarification on any point, please visit our FAQ page or reach out to our support team directly. We are available around the clock to assist players in the Philippines with any queries related to platform rules, account management, or responsible gaming guidance.
If anything in these Terms and Conditions is unclear, our support team is available 24/7. You can also check the FAQ for quick answers to the most common questions from players in the Philippines.